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Nest Camera not connecting to the wifi

Community Member

I have my NEST Camera purchase for a while but I haven’t had a chance to connect it to wifi . I deal and chat with the Tech people to fix it and after 2.5 hrs of talking to them they can’t still figure out the solution and they finally sent me an email to buy a new Nest Camera . If I buy a new home camera system, I’am sure it will not be a NEST . Amazon costumer service probably more way better than dealing with Googles Nest ! 



Community Specialist
Community Specialist

Hey Mariebakhaw4,


We're sad to see you go. We hope we can make it up to you in the future. We're always here to help if you ever change your mind. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.