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Nest Chime Connector Replacement Availability

tbox
Community Member

Hello,

We incidentally left our chime connector at our previous home, and have no way of obtaining it. We are trying to replace it, but it appears that is not possible, which seems ridiculous.

I've seen the thread here and tried the eBay link but it is out of stock. 

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Replacement-Nest-Chime-Connector/td-p/3...

I cannot find it anywhere else that I can purchase it either. Is there no possible way to obtain a replacement chime connector?

Thanks.

 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@tbox 

Unfortunately, unlike Ring Arlo, Wyze, and Blink, Google Nest does not sell any spare parts for its cameras and doorbells. If your camera is less than a year old, you could try contacting Google Nest Support (https://support.google.com/googlenest/gethelp?hl=en) to see if they might cover it under the 1-year warranty.

I just got off of the phone with them. Terrible customer service, almost zero ability to speak English, it was so difficult to have a conversation. I purchased it a little over 1 year ago and offered to pay cash, whatever it costs, for a new chime connector. It took a full 30 minutes for the gentleman to explain to me that the chime connectors are out of stock, and will take time for them to have more. Told me to go to Amazon and buy one, even though there's nothing on there either. Might have to switch to something else. Should've remembered to get it out of the chime before we moved. 

Rubes
Gold Product Expert
Gold Product Expert

They’ve been out of stock for the better part of the last 2.5 years! I think that’s their way of politely saying we can’t sell it to you!