New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
How to Stream Nest Battery Camera on google TV?
Hi I want to Stream my Nest Battery Cameras on Google TV. All set and I can see a screen on my tv when I say "Hey Google Stream [xxxx] Camera". What else is missing or when would that feature be released? is it in the roadmap?
Metal Bracket needed
My metal bracket is lost and I can't use the doorbell without the metal bracket.
Resolved! Viewing clips - don't want to see motion events, only events with people
Hello cam community!I am reviewing clips from the past few days, but I have many motion clips and it is difficult to find clips that only contain people. Is there a way to find only those clips that contain people?Thanks...
Nest Hub Display is slower than Nest Mini because of loading sequence
Whenever a visitor presses on the doorbell, both Nest Hub Display and Nest Mini will announce visitors.However, Nest Hub Display is slower than Nest Mini in announcing.This is because Nest Hub Display tries to loads the video stream before announcing...
Lens Broken after falling out of holder
The lens has smashed on my doorbell after it fell from the holder when a visitor rang the bell. Is there a way that a replacement can be arranged?
Can’t see camera in Live mode
Hi all. I have set up zones for motion on my outdoor battery Nest Cam. I can watch back the event recordings from from iPhone with no problem. However, when I try to switch to watch the camera in ‘live video’ mode it doesn’t connect and I get a messa...
Google Nest streaming issue
my google nest failed to stream
Resolved! Where can I get a wall mount wedge replacement part?
Hi there!Just moved in to my first house, and was left a housewarming gift - a Google nest!I finished installing it, but realized that the camera doesn’t capture the entry way very well. Saw that there is a tilt wedge that is supposed to come with th...
Camera "Schedule" option currently broken in Google Nest app
The "Schedule" option in the Google Nest app under Settings for all cameras and doorbells is currently broken. All you get is a message about using scheduling (see screen shot), but there is no option to turn "Schedule" on and off.However, the option...
Resolved! Battery won’t charge. It is 70 degrees
My camera/doorbell battery won’t take a chargeit was working fine. Notified the battery was going. Plugged it in for charge. Went totally dead. Still plugged in. No light indicator that it is charging. No life indicated on app. It is 70 beautiful deg...
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