Nest Door Bell

[jroyster327]

Hello.  

My nest doorbell was properly installed (Wired) a year ago.  It streamed live footage day and night as well as recorded history and worked as it should.  Recently the camera stopped providing me any footage. It is pulsating blue when movement is detected, yet does not allow me to view any image from my Iphone.  All I receive is the feed from the current outdoor weather.   I have tried logging out and logging back in. I have also disabled the power from the nest doorbell, yet nothing as fixed the streaming to my phone .  What should I do to restore the normal functionality of my Nest Doorbell? 

Thanks,

--Jeff R. 

[Brad]

Hey folks,

Restarting and factory resetting your Google Nest camera or doorbell will have different results:

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.

You can find this information, plus additional information on this process here. Please let me know if you have further questions.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.