11-22-2021 10:19 AM
this camera was working normally in my other home but the 'other home' in question has disappeared from my Google Home App. I have set up my 'other home' again but now cannot add the camera?
01-04-2022 03:35 PM
Hey folks,
Restarting and factory resetting your Google Nest camera or doorbell will have different results:
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.
You can find this information, plus additional information on this process here. Please let me know if you have further questions.
Best Regards,
Brad.
02-04-2022 11:00 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-07-2022 11:56 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.