Nest Door Belt 2nd Gen Video in Portrait Mode

[CommackBoy]

I replaced the previous gen of the doorbell that stopped working with this new one. The video on the previous one was in horizontal mode, while the new one is in portrait (vertical). I can't find a setting to switch it over. How do I do that?

Thank you!

[MplsCustomer]

@CommackBoy 

The aspect ratio has changed.

The aspect ratio of the 1st gen Google Nest Hello Doorbell (we have 3) is 4:3.

The aspect ratio of the 2nd gen Google Nest doorbell is narrower and taller, at 3:4.

There have been many complaints about this in this forum.  You can't change it.

[CommackBoy]

Got it, thank you!