Nest Doorbell Battery in Cold Weather

[McBrock]

My wired in Nest Doorbell (Battery) keeps dying and it's just the beginning of the north dakota winter... Is there any fix for this? Are there options for "battery blankets" or some type of heater to keep the doorbell warm enough to charge?

Stupid that the wired in option for the doorbell still goes through the battery - it should have been made so the wires directly power the camera and there wouldn't be an issue. 

[MplsCustomer]

@McBrock

The battery doorbell always runs off of the battery even when it is wired, and when it is wired it trickle-charges the battery, and the battery cannot charge at temperatures below freezing. Google Nest finally posted the following early this year after months of complaints (as on this thread: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Cold-weather-concerns-with-Nest-Doorbel...In January 2022 we bought an older Nest Hello and powered it with an OhmKat Power Adapter for the Nest Hello after reading the above posts.

https://support.google.com/googlenest/answer/11830989?hl=en

Many customers on the earlier thread say the battery doorbell shouldn't even be sold in colder climates.

The battery CAMERA does NOT have this problem IF it is plugged in with the optional power cable, because the CAMERA is powered directly when wired. (We've had one for 14 months, through a Minnesota winter [not quite as bad as in North Dakota].)

[Brad]

Hi there,

Thank you for your patience, and sorry to hear that you're experiencing this. I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:

• This is a great article on general charging times for your devices.
• This helpful article tells you how to save the battery with your doorbell or camera.
• And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.

Best regards,

Brad

[EmersonB]

Hi everyone,

@McBrock how's it going with your Nest camera? Were you able to read the information and check the links they shared above? Let us know if you have more questions in mind.

I appreciate the help, MplsCustomer and Brad.

Regards,
Emerson

[EmersonB]

Hello McBrock,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Emerson