Nest Doorbell (Battery) is not charging

[klausdetlef]

Hi

I have a similar issue that I see others have reported, that the Nest Doorbell (Battery) won't charge when unmounted.

Had it fully charged before mounting it the first time, and how I want to charge it again.

I have tried several chargers and cables, and the result is the same. The white light does light up (flash or constant).

What to do now? Anybody had the same issue, and found a solution?

Hope for a solution.

Regards

Klaus

[klausdetlef]

Even though it is not indicating that it is changing (no white light), it went from 48% to 69% during 12 hours of charging. But it is defiantly “broken”. 

[klausdetlef · Accepted solution]

As no suggestions to solutions was provided, I chatted with Google Nest support, who advised me to do a hard reset. Have done that not, removed the doorbell from the app, and set it up again. Now it is charging as excepted. Hope it will stay that way 🙂

[GarrettDS]

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS