08-26-2022 03:27 AM
I got a Nest doorbell for my older parents, as they constantly miss their doorbell due to not hearing it.
They have multiple google home Minis and a Google Nest display.
An issue I am encountering is the volume. They often use their google homes as a Radio, and then later turn down the volume, meaning they are not hearing their doorbell.
It would be great if the doorbell could override the device volume settings to always ring at a high volume.
08-30-2022 03:22 PM
Hey there,
I am terribly sorry to hear that you're having this issue with your Nest camera! I'm sure it's frustrating but I'm happy to look into this and see how we can help out. The first troubleshooting step that I'd recommend would be to Restart your device. By doing this, it should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
Best regards,
Brad
09-05-2022 05:22 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
Archie
09-06-2022 05:24 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie