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Nest Doorbell (Battery) notifications not working

Teeekzy
Community Member

My Nest Doorbell does not notify my other devices (phone, nest mini, nest wifi, nest displays). I am unsure why - they appear to be in the same house. I have announcements enabled in the doorbell settings. I have tried resetting the devices in question.

Screenshot_20220804-191443.pngScreenshot_20220804-191612.png

1 ACCEPTED SOLUTION

jjking21
Community Member

I got it to work after removing from the app and reinstalling. For some reason it wouldn't work if the speaker was installed afterwards, the speaker had to be installed first and then adding the doorbell second. 

View solution in original post

5 REPLIES 5

jjking21
Community Member

I'm having the exact same issue, hoping someone has a solution

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I’m sorry you’re having trouble with this. No worries, we'll check this out. Try to turn off the Do not disturb settings and let us know how it goes.

 

  1.  Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. Tap Settings and then Notifications & digital wellbeing and then Do not disturb.
  5. Turn Do not disturb on or off.

 

Thanks,

Archie

jjking21
Community Member

I got it to work after removing from the app and reinstalling. For some reason it wouldn't work if the speaker was installed afterwards, the speaker had to be installed first and then adding the doorbell second. 

aatienza
Community Specialist
Community Specialist

Hey jjking21,

 

Nice catch! Let us know if you have any other questions, we're here to help.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey jjking21,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Archie