Nest Doorbell Chime Help

[BWZim]

Hi there!

We’ve had our Nest Doorbell for about a little over a year now. Since installing, our original home doorbell chime was silenced. Yesterday, we had some heating/air people come over to fix our air ducts and I believe they adjusted some things on our Nest Thermostats. Not sure how it got connected, but now all of a sudden our original home doorbell chime plays in addition to the Nest doorbell chiming. A minor issue of course but I wanted to see if anyone knew how I can turn off the original

house doorbell chime and just keep the Nest doorbell chime.

[sunnyveer]

I saw that the Web side had been down since around 3am neighborhood time and I did the reinforcement reestablish at around 8-9am I think. It restarted itself again around 9-10pm. I'm UTC+10.

[MplsCustomer]

@BWZim

By "Nest doorbell chime" I am guessing you mean a Nest Mini or Nest Hub with the "Visitor announcements" option turned on turned on. You can turn off your original home doorbell chime by turning off the "Indoor chime" option in Settings for the doorbell.

[Brad]

Hi there,

Thank you for your help, MplsCustomer.

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns.

Best regards,

Brad

[EmersonB]

Hello everyone,

@Darkmekaro how's it going with your house Nest doorbell chime? Were you able to try the steps provided by MplsCustomer? In case you have an update, you may post it here in this thread. If you have other questions and concerns, feel free to let me know.

I appreciate the help, MplsCustomer and Brad.

Thanks,
Emerson

[janthadeus]

Hey folks,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help here, MplsCustomer, Brad and Emerson.

Best,

JT