It has been almost 2 weeks and I haven’t been contacted yet. Could you please give me a timeframe? The original post was locked so I couldn’t reply there. Thanks.
Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
I appreciate the help here, Emerson and Archie.
I’m sorry for the delay. I've made a follow up with our team regarding your concern. I'll get back to you as soon as I have something to share.
I appreciate the help, MplsCustomer.
I’m sorry for the delay. I’ve checked your case and our team has sent you an email for an instruction. If you don’t see it in your inbox check your spam folder. Let us know if you need anything else. Otherwise, I’ll be locking this thread after 24 hours.
Thanks for chiming in Mel.