Nest Doorbell Double Notifications

[Allison1]

We installed the Nest Doorbell on our house yesterday, and set up the notifications on both my and my husband's phones. For some reason I am getting double notified on my phone when things happen because I get a notification through my Gmail address as well as his Gmail address, and I can't figure out how to turn off notifications through his Gmail only.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 

Brad.

[Allison1]

Yes I do, my husband and I both get notifications from both of our emails on our phones. So how can we each turn off one side of it so that we only get one notification every time, without unlinking our emails?

[Brad]

@Allison1

It generally isn't going to be an option unless you unlink an account. Whomever is the account holder can check their settings and make those changes.

Best regards,

Brad.

[Allison1]

Ok, thank you.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad