Nest Doorbell Face Peeling / Delaminating

[DanWD]

My nest doorbell clear front is peeling quite extensively.  Is there a replacement available?

[EmptyNester]

Hello,  I'm a end user like you.  It sounds like you have the one called NEST HELLO.  If it is still in the one year warranty then Google will most likely replace it.  If it is past the past the 1 year warranty then all you can do is live with it.  If you search on this forum you will see many people have been reporting this for a number of years.  For me I just live it as I far prefer the Nest HELLO doorbell over the new Gen2 doorbells they released.  The new ones require that you use the GOOGLE HOME app only as they do not use the NEST APP.

If you want to reach out to google for warranty replacement here is the link to get you started...

https://support.google.com/googlenest/gethelp

[MplsCustomer]

@DanWD 

We bought silicone "skins" on Amazon to cover the peeling shards on two of our Google Nest Hello Doorbells.

[EmersonB]

Hi DanWD,

I'm sorry to hear about your experience on your Nest Doorbell. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate your response, EmptyNester and MplsCustomer.

Thanks,

Emerson

[Jenelyn_O]

Hi there,

@DanWD, I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.

I appreciate the help, @EmptyNester, @MplsCustomer, and Emerson.

Best,

Jenelyn