04-05-2022 03:12 PM
Hi. My Wired Doorbell keeps picking up motion outside of my motion zone. I have the everything unchecked for "Outside of a Zone", and yet it picks up every car that drives by my house. How do I make this stop?
04-05-2022 04:00 PM
Hi Jeholmes75, I'm an and user like you. Which app are you using? So on the NEST app it is a feature where it will always record when it sees motion. The question is whether you get an alert or not. This can be set by viewing the camera, then select the GEAR settings in the up right corner. Then go to Notifications.. At the bottom of the list you should see OUTSIDE OF A ZONE and make sure it is set to NONE.
Does this solve your issue?
04-09-2022 06:18 PM
Hi folks,
I appreciate the help @EmptyNester. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.
Best,
Steve
04-12-2022 10:49 PM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Regards,
Steve