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Nest Doorbell Wired

jeholmes75
Community Member

Hi. My Wired Doorbell keeps picking up motion outside of my motion zone. I have the everything unchecked for  "Outside of a Zone", and yet it picks up every car that drives by my house. How do I make this stop?

3 REPLIES 3

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Jeholmes75,  I'm an and user like you.  Which app are you using?  So on the NEST app it is a feature where it will always record when it sees motion.  The question is whether you get an alert or not.  This can be set by viewing the camera, then select the GEAR settings in the up right corner. Then go to Notifications..  At the bottom of the list you should see OUTSIDE OF A ZONE and make sure it is set to NONE.

Does this solve your issue?

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @EmptyNester. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.


Best,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve