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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1527 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17608 Views
  • 0 replies
  • 7 kudos

Charging doorbell.

I only partially charged the doorbell camera yesterday to 69% today I thought I'd fully charge it. When I plugged it in to charge nothing happens. Any idea what might be happening.

RS04 by • Community Member
  • 595 Views
  • 1 replies
  • 0 kudos

Remotely turn offline cam on

Hi, is there a way to disable or remotely turn my mums camera back on?Mum uses the Nest daily to video call since having a stroke and it's her life line not being able to leave her bed. I live some distance from mum so this was an ideal solution to k...

timorex by • Community Member
  • 1064 Views
  • 1 replies
  • 0 kudos

iPhone error message - 'Update your browser'

Using the original Nest cams (5) and the original Nest app, when I pick on a notificatrion I have to sign in with my Google account (this is a crap design), then I have to choose an account (I have more than 1 Google account so more crap), and then I...

jriccardi by • Community Member
  • 5824 Views
  • 22 replies
  • 1 kudos

Google shutting down nest cams

I am wanting to know if nest cam owners will be getting some type of monetary reimbursement for our cameras which will not work after Sept 29th. This was never stated to me when I bought these very expensive cameras. I never thought even though my ca...

kimmel401 by • Community Member
  • 6425 Views
  • 15 replies
  • 2 kudos

None working cameras on Google app

Looking at this forum, I’m apparently meant to have been contacted about having a useless camera that soon will not be supported having been told to access via Google today it won’t open on the app at allBT advise it’s a Nest issue…

Nest Doorbell glass is cracking up

HiIs there a way to get replacement front glass for the Nest Doorbell? The glass seems to be cracking around the camera lens. This appears to be quite common from what I can see (design fault?). It looks like no thermal expansion gap was left and the...

NickG_UK by • Community Member
  • 9053 Views
  • 11 replies
  • 0 kudos

Nest doorbell camera app stopped working on one phone.

Normally camera can be monitored on two android phones. Stopped working on one phone. Tried shutting down and restarting app repeatedly. Tried logging out. Would not allow me to log in. Tried reset password. That didn't work. Got error message that c...

JSP847 by • Community Member
  • 463 Views
  • 1 replies
  • 0 kudos

IOS app not connected to Nest Services

This has been happening for the last hour. I see multiple threads on this these last few months. Is the service down? Is there a service status page available for me to verify?

some1 by • Community Member
  • 758 Views
  • 3 replies
  • 2 kudos
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