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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Cooldown Period excessive

As per this post and others, the cooldown period preventing event to be captured in short succession is exceedingly long and there is no plan to add a setting to address it: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Notification-Co...

Batwam by • Community Member
  • 1964 Views
  • 6 replies
  • 1 kudos

Accessing Nest Camera 24/7 Recording

Hello,I've bought a newer Google Nest Cam and the Google Aware Plus subscription for my Mum. I'm wondering how to access the 24/7 video history. I need to find things that won't be recognised as events (because they are sound based.. We're trying to ...

melsun by • Community Member
  • 8297 Views
  • 3 replies
  • 0 kudos

Nest door bell screen crack

Time to get in touch with Google regarding this issue I filled the form with they supposed to return you an email no more information everything at 10 touch fail the worst customer service they have experience buying a product. No one have help me. I...

Adler1027 by • Community Member
  • 541 Views
  • 4 replies
  • 0 kudos

How do I use my nest doorbell without mounting with screws? I’m using Velcro but it won’t turn on

I am trying to use heavy duty Velcro to mount my nest doorbell however it is not recognizing it as being mounted. Does it require screws to activate and consider itself mounted? When I have it plugged in it works fine but when I unplug it to put it b...

No notification when doorbell rung

I receive all camera notifications (and all are turned on), but when someone rings the doorbell there is no notification or any record of the button push/ring in Home app activity.

nh603 by • Community Member
  • 575 Views
  • 4 replies
  • 1 kudos

Doorbell not linking to Google Hub consistently

I really need help please to understand what is happening between my doorbell camera and my Google Hub in order to get them to talk to one another consistently because, at the moment, I am at a complete loss .My doorbell camera shows video on my mobi...

dnq by • Community Member
  • 1151 Views
  • 3 replies
  • 0 kudos

2nd gen Nest wired doorbell motion too early

I tried to reply to an older post on this but it appears to be closed, so starting to new conversation to see if there's any updates to this issue: The motion notifications on the new Home app for the 2nd gen Nest wired doorbell are worthless because...

Jako607 by • Community Member
  • 745 Views
  • 4 replies
  • 0 kudos

Nest 2nd gen wired doorbell notifications

I have a Nest 2nd gen wired doorbell and every time it sees a person I get TWO notifications...the first says "Unfamiliar Face seen" then 5 seconds later I get another that says "Person seen". They are not ringing the doorbell , just usually deliveri...

Jako607 by • Community Member
  • 895 Views
  • 3 replies
  • 0 kudos
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