11-13-2021 01:01 PM
Using google home app. Brand new google doorbell battery cannot connect to Wi-Fi
Archer c4000
iOS 15 and iOS 14
attempted to fix with:
tried two different brand new doorbells
power cycle router
power cycle doorbell
factory reset doorbell
2.4 and 5 ghz Wi-Fi networks
within 5 feet if Wi-Fi router
reinstalled home app
rebooted iOS device
made new “home” in home app
tried connecting to 5G hotspot
guest Wi-Fi network (no auth required)
iPhone and iPad home apps
toggle Bluetooth
toggle airplane mode
Enter device code (instead of QR code)
contacted phone and twitter support now I’m here with a brick doorbell.
Answered! Go to the Recommended Answer.
11-13-2021 06:19 PM
SOLVED.
How? I used an Android device to setup the doorbell. If you have an iOS device and are not having success as of this writing (Google Home iOS version 2.46.106) it seems the iOS app is incapable of performing setup.
Neither phone tech nor Twitter support were able to help me on this. In fact, phone tech told me they will call me back in 72 hours. Lol.
11-13-2021 06:19 PM
SOLVED.
How? I used an Android device to setup the doorbell. If you have an iOS device and are not having success as of this writing (Google Home iOS version 2.46.106) it seems the iOS app is incapable of performing setup.
Neither phone tech nor Twitter support were able to help me on this. In fact, phone tech told me they will call me back in 72 hours. Lol.
12-10-2021 10:54 AM
Hey Folks.
I am glad to hear that your issue was resolved and you were able to set up your Nest Hello! I am sorry to hear that you had this issue in the first place. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.