12-10-2021 07:19 AM
I started an earlier post and I received notice that a solution had been reached and I would be contacted by email... that never happened.
I received notice yesterday that the thread had been resolved and the thread was now closed..
I have NOT been contacted nor was a resolution reached... I still have 2 crappy looking doorbells greeting my guests...
please advise me as to what is going on
regards
ed
12-10-2021 09:21 AM
Hi there, Ed.
Thank you for your patience! The Request was sent, but it hasn't moved since I sent it in. I only submit, I do not process them myself but I have submitted the second Request for a Replacement, and here is your Case Id: 3-8493000031586
Please note: once I have submitted your replacement request, I will be locking this post as it is required.
Best Regards,
Brad.