11-02-2021 07:50 AM
If I can't find my doorbell transformer (buried in the wall somewhere), can I just hook up the Nest Wired Doorbell to the outside wires and test compatibility? I don't want to buy the battery version of the Nest Doorbell
11-02-2021 11:10 AM
The "chime connector" that comes with the wired Google Nest Hello Doorbell is designed to be connected to your doorbell's chime, not to your doorbell's transformer. We (just another Nest customer) have both of our doorbells connected there (at the chime), making it a little crowded under the chime's cover. (And, just to be clear, the two existing wires for each of the doorbells are connected to the two terminals on each Nest Hello.)
You can find instructions here: https://support.google.com/googlenest/answer/9247327?hl=en
11-30-2021 02:50 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
11-02-2021 01:26 PM - edited 11-02-2021 01:30 PM
What you could do is take off outside doorbell and take a multimeter tester and test to see if have the amount of volts or current needed for the doorbell. I have same issue and transformer maybe up in the addict so I tested my wires at the hardwired doorbell chime inside. I have ring doorbell 2 I think and it’s battery and wired but runs strictly off battery and the wired part just charges the battery. Mine 7-9 volts so it like trickle charges the battery and in the winter when it’s very cold out the battery ends up dying where in the summer it does alright unless it’s constantly motion triggered and recording. I have nest other products so was on and seen ur post. If you have an older bell then chances are u will need the booster. But def use a multimeter and check because full on hardwired bells prob won’t work without required power or will not function to the best of its ability and why would u want that. Think rings full hardwired bell with no battery requires 15 volts.
12-15-2021 03:24 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
12-21-2021 02:39 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS