Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

How do I hook up Nest wired 2nd gen doorbell and Nest hello to same chime?

I just bought a new 2nd gen wired doorbell and I want it hooked up to the same chime as my Nest Hello. How do I do that?

Can the camera not alert me when it sees me (familiar face)?

Hi - Is there a way for the camera not to send alerts for familiar faces? I'm asking for the camera to distinguish between familiar and unfamiliar faces (which it does) but only to alert me when it sees an unfamiliar face. Thanks,Virginia

Glass contunues to fall out of nest cameras and there is no replacement

So we had a nice dialogue with @Richv03 going under "Nest Outdoor Camera Glass Falls out" but for no reason the conversation was stopped with a "Our team will reach out to you via email anytime soon."That email was just to repeat that if the camera w...

Why pay for something if its not going to work

Hi I bought 2 outdoor cameras for security purposes especially since we were going to be out of town vacationing and my camera has been offline for days and I'm not home to reset. That's not fair. Not right to be paying for something that it not work

Google Doorbell Battery Not Charging When Wired

There appears to be conflicting information and Google support does not seem to post clear information. In an article which I will post the link to below it says that the battery version will charge the battery gradually however this is not what we h...

Baby monitor issues

I am trying to use this as a baby monitor but the live feed keeps crashing and is not available after a few minutes of having the app open. The entire app is also crashing and just shuts down when I’m trying to watch the live feed. The camera is also...

Night vision turns on and off repeatedly

Hi,The indoor/outdoor battery nest cam was working fine for many months and then started to cycle between night vision on and off every few seconds for the whole night, every night.I have a second camera exactly the same nearby which is fine. Turning...

Changed Wi-Fi. Can’t reconfigure and don’t have code or QR

I have changed Wi-Fi networks so was told I had to remove the camera from google home and rest the camera by holding down the rest button for 10 seconds. I did this and then tried to re-add the camera to google home -I don’t have the 6 digit code( I ...

Nest Cam Outdoor Battery Drains even when plugged in

My camera is about 2 years old. Recent I started getting the low battery notification. I then immediately turned the battery off to let it charge . After 1/2 a day, the battery was fully charge and it showed the infinity sign. Then few days later I c...

Nest Hello 1st Gen wired doorbell

How can I add this existing doorbell to a new android cell phone ?

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

How do I hook up Nest wired 2nd gen doorbell and Nest hello to same chime?

Can the camera not alert me when it sees me (familiar face)?

Glass contunues to fall out of nest cameras and there is no replacement

Why pay for something if its not going to work

Google Doorbell Battery Not Charging When Wired

Baby monitor issues

Night vision turns on and off repeatedly

Changed Wi-Fi. Can’t reconfigure and don’t have code or QR

Nest Cam Outdoor Battery Drains even when plugged in

Nest Hello 1st Gen wired doorbell

Indoor Nest Camera

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Yes - I use automations or Routines everday!
No - I don't use automations or Routines
Yes - I have some created, but don't use them everyday