09-01-2024 06:26 PM
Good evening, I am having an issue with my nest door bell peeling. I wanted to see if we would be able to fix or replace it.
09-02-2024 06:52 AM
You could try contacting Support (below) to see if you qualify for a warranty replacement. There are quite a few posts in this forum about peeling or delaminating Nest Hello Doorbells. It's happened to two of our three Nest Hello Doorbells. Since they are past the warranty period, we bought silicone "skins" on Amazon to cover most of the peeling shards.
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.