Turning Nest Cam on / off

[Nordggn]

I have the Nest Cam (Battery).  The battery ran out of charge.  I recharged the battery and the battery is now showing 100% charge and the camera is turned off.  How do I turn the camera back on?

[tajennifer]

Hi Nordggn,

Thanks for posting. I'm sorry to hear that you are experiencing this situation with your Nest Camera Battery that is not turning on. I understand how frustrating that situation can be. But don't worry, I can help. I just need to ask for some information to better assist you:

• Do you see the camera on your app?
• Are you able to see the live video of your camera?

Once I have this information, I can provide further assistance.

Please let me know if you have any questions.

Best regards, 

Jenny