Nest Doorbell

[Itorres]

My nest doorbell is hooked up to the charger and is not charging at all.

[EmptyNester]

About how old is it?

[Itorres]

This was taken care of and a replacement is being sent but it’s being sent to the wrong address! 

[EmptyNester]

Were you able to contact google to get the address corrected?

[Itorres]

Yes but haven’t received the replacement yet.

[cifuentesj]

Hi @Itorres,

Thank you for your timely post and the comprehensive information you've provided.

I’m sorry to hear that you’re running into some issues with your Nest doorbell not charging at all, as well as with your claimed replacement. Don’t worry. I’m here to help you find a solution together.

To help me assist you better, could you please provide the following information:

• May I know what the model of your Google Nest doorbell is?
• Can you share the case number associated with your replacement request?
• How long ago did you file the replacement claim?

Thank you for your attention. I look forward to your response.

Sincerely,

Jeremy