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Nest Doorbell

MBernstein
Community Member

Nest doorbell (wired) suddenly stopped sending notifications to my iPhone. I’ve done all the troubleshooting steps, including rebooting my phone, and nothing seems to fix it. Meantime, the device IS sending notifications to my wife’s iPhone. I’m stumped and frustrated. 

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Are you using the nest app or the Google home app?  Have you deleted those/that app and rebooted your phone, then reinstall the app ? Also are you both using the same login information , or are you set up as a family with different logins?

View Recommended Answer in original post

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Are you using the nest app or the Google home app?  Have you deleted those/that app and rebooted your phone, then reinstall the app ? Also are you both using the same login information , or are you set up as a family with different logins?

Jeff
Community Specialist
Community Specialist

Hi, MBernstein.
I just wanted to jump in real fast to see if you saw Ashepherdson's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

MBernstein
Community Member

I’m all set, Jeff, thank you! 

Jeff
Community Specialist
Community Specialist

Good to hear, MBernstein. Thanks for following up!

Since we have our resolution here, I'm going to go ahead and close up the thread. If you need anything else at all, please feel free to open a new discussion.

Thanks!