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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 68 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15827 Views
  • 0 replies
  • 6 kudos

Trouble connecting to new wifi

I had a nest cam working fine until I got a new wifi. I have tried everything. I've reset the camera, I've restarted everything. I start the process on google home app. It asks me to enter the 6 digit code. I do that. It continues saying "Connecting ...

ChadWool by • Community Member
  • 364 Views
  • 2 replies
  • 0 kudos

Video history on 2nd generation Nest wired doorbell

Just replaced my 1st gen doorbell with 2nd gen. I can't seem to get in loaded in the Nest app and it doesn't come up when I log into the browser. How do I scroll through video to find something? I'm not trying to find a specific event. I have the upg...

MrsG by • Community Member
  • 243 Views
  • 1 replies
  • 0 kudos

Can't find QR or 6digit code on my Nest Cam

I changed wifi network and now can't reconnect my outdoor nest cam with flood light. There is no 6 digit code or QR code on the cam. On the bottom of the camera is some writing as follows. UL Listed ITE E35B912. Next line is: Google Nest Cam Model: G...

ChadWool by • Community Member
  • 912 Views
  • 4 replies
  • 0 kudos

Changed Wi-Fi in house, removed cameras

Now I can’t add them back. I have 2 wireless and 1 wired. No clue where qt codes are. But have the 2 wireless codes from back. Can’t find the one on wired one. Can’t add them and need them up and running as I have an epileptic dog that they help moni...

Mckessk by • Community Member
  • 530 Views
  • 5 replies
  • 0 kudos

New Google outdoor camera already has water in it

I purchased a new Google outdoor camera just a few weeks ago and on the first rain it is already filled with water and the picture is completely fogged up. Clearly this camera has a bad seal. I can either return it through Amazon or through you direc...

bpmusic by • Community Member
  • 263 Views
  • 2 replies
  • 0 kudos

Nest Doorbell wired "Gen1" going on and offline

What changed? Was there a new firmware deployed?This doorbell worked fine for years, just the past few days it keeps going offline after being online for 10 minutes. rebooted device by turn of power. no helpchecked all power wires, device is not losi...

ericjames by • Community Member
  • 218 Views
  • 1 replies
  • 0 kudos
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