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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Doorbell stays "inactive" on Hub (2nd) gen

We have a Google Nest Doorbell (Battery) and a Google Nest Hub (2nd gen). They all paired well but since 2 months the Doorbeel keeps "inactive" on the Hub. We are able to stream the video to the Hub as well to our phones via Google Home. But we do no...

Chapelic by Community Member
  • 241 Views
  • 8 replies
  • 0 kudos

How to speak to a real person regarding billing

Google has me on auto-renew for Nest doorbell. I moved and no longer have the doorbell. I reached out on 12/7/23 via google assistant to see how to cancel the charges. I have a case number. NO RESPONSE from anyone at Google. Any suggestions on how to...

CH23 by Community Member
  • 1143 Views
  • 4 replies
  • 0 kudos

Help Replacing Nest wired with 2nd gen wired with 2 chimes

I am replacing Nest wired doorbell with 2nd gen wired doorbell. I have not been able to find the wiring diagram for one doorbell two wired chime setup and don't exactly know how to connect the chime puck as the original one I was replacing had 4 wire...

9ernation by Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Doorbell (battery) setup errors

After scanning QR code & plugging power cord in, the doorbell light stays green. It doesn’t make a chime sound. I think it’s an issue with the device. Have reset to factory settings & followed all of the posted instructions on how to trouble shoot.

akjones78 by Community Member
  • 138 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Doorbell Wired Gen 2 - Mechanical Chime Not Working

Posting this just in case someone else is having the same problem.I installed a brand new Nest Doorbell Wired Gen 2 and my mechanical chime stop working. The doorbell was working fine and streaming fine. Phone support took me through trouble shooting...

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