cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1683 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17825 Views
  • 0 replies
  • 7 kudos

Resolved! Nest doorbell battery will not mount

The nest doorbell has been increasingly harder to get to latch to the mount. It was fine for over a year and then it wasn't. Contacting customer service was a joke. I was told I should try a wired, bring it in to be repaired somewhere, or buy a new o...

Appalling service

No help after warranty was approved two months ago no contact nothing at all can’t even get a email from them worst service ever

Mattbanks by • Community Member
  • 394 Views
  • 2 replies
  • 0 kudos

Nest Doorbell 2nd gen wired - solid green light

Hello!My doorbell is showing a solid green light all the time, no matter what is on or off, like seeing people, animals and so on. Once I disable all motion detection options it is still green. Only turning off cam completely makes it disappear. Once...

Fourbees by • Community Member
  • 1559 Views
  • 4 replies
  • 0 kudos

Locating older history

I am unable to find my history from more than 15 days. I looked on my activity but it only went back a few days.

sfrazao by • Community Member
  • 457 Views
  • 1 replies
  • 0 kudos

Nest Hello Doorbell not working

I have had this doorbell for five years (almost exactly). It has worked fine until recently. The camera works fine, but the button on the doorbell does not work anymore. I removed the doorbell and touched the wires together; the chime rings just fine...

Resolved! Chime puck replacement

Hello - we are missing the chime puck for our G2 wired Nest Doorbell - is it possible to purchase one? Thanks

New Nest camera on trial subscription

I purchased a new Nest indoor camera for my summer home. It came with a free Nest Aware trial subscription. The trial runs out in 4 days. I have another Nest Aware + account for the cameras at my other home that just renewed. How do I transfer the ne...

Riffer by • Community Member
  • 336 Views
  • 1 replies
  • 0 kudos

Nest Cam Disconnect Issue Solved

Finally a solution for nest camera disconnects.I wanted to hopefully help people with disconnect issues on the nest cams. I always thought it was a google issue but it turns out to be a router issue. In a mesh system if roaming is on meaning the rout...

Mikehake by • Community Member
  • 552 Views
  • 3 replies
  • 1 kudos

Won't ring outside

My nest doorbell rings inside, but I longer rings outside. It is fully charged. The cameras stream fine. Anyone haves fix pls?

Kauaigirl by • Community Member
  • 271 Views
  • 1 replies
  • 0 kudos
to vote
Labels