Nest Floodlight Camera dies every single night.

[AJdarkfire]

The title pretty much states my issue. I've had my Floodlight Camera for a year and change now. I didn't have any issues until recently. Seems like every night around 11pm the camera battery on my floodlight loses its power. I check throughout the day, and it charges just fine. It even displays the infinity icon when I check the battery life. I cannot for the life of me, figure out why the battery keeps dying every single night. Its getting to the point where we're getting notifications off the wazoo of it continuously connecting and disconnecting. I can flick the switch on and off since its connected to a toggle in our home, and the floodlight itself works just fine. The battery for whatever reason WILL NOT STAY CHARGED. 

Anyone else have this issue? Its not even cold here in NC. Its around 32 degrees sometimes, but still.

[Steeler_Papa]

Hey! I'm having the same problem! I just have the outdoor cam and not flood light, same problem none the less.  I have two cameras coming into the same outlet and the other cam works just fine.

[janthadeus]

Hi folks,

I’m sorry for the trouble here. Let’s sort this out — a few questions: when did the issue start? Do you have a wired or a wireless setup? Was there any power outage recently? Does the power cord snugly fit into the camera port? Also, are there kinks or frays in the cable? 
 

Looking forward to your response.
 

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

Thanks,
Archie

[AJdarkfire]

Sorry for the late reply,

when did the issue start?
Just a few weeks ago

Do you have a wired or a wireless setup?
It is a Floodlight Camera that is hard wired. Camera is plugged up into floodlight.

Was there any power outage recently?
No, there hasn't been any power outages recently.

Does the power cord snugly fit into the camera port?
Yes.

Also, are there kinks or frays in the cable? 
No.
 

[janthadeus]

Hi there,

AJdarkfire, I’m sorry for the delay. Thanks for answering the questions. Could you factory reset your camera then let me know how it goes?

Steeler_Papa, how’s it going? Still need our help?

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT