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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 137 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15861 Views
  • 0 replies
  • 6 kudos

Can’t add second camera to my subscription

I have two indoor nest cameras. I subscribed £40 to the Nest app with my first. I then purchased a second. I migrated to a Google nest account. I should be able to add my second camera to the subscription but when I get to pay now it says my request ...

Jewel by Community Member
  • 1127 Views
  • 5 replies
  • 0 kudos

Nest doorbell battery not connecting

I recently change my router, and can´t connect the doorbell to the google home app, already reset the doorbell with the back button several times, but can't pass the connecting screen, the led light is always white, when plugged through the USB c, ca...

angelfnx by Community Member
  • 981 Views
  • 4 replies
  • 0 kudos

Resolved! Wired nest cam deleted from home

I couldn't change my password on my nest cam after changing my wifi network password, so I deleted it off the home app. Now I can't get it back on the home app, even after changing my passwordback to my old password, light is green, but won't show up...

Stephcop33 by Community Member
  • 1353 Views
  • 4 replies
  • 0 kudos

Next Cam Indoor Wired (gen2) - Set WiFi Network

My nest cam works fine, but every few days or so it disconnects from my mesh wifi network when it tries to connect to a different access point with the same Network name. The solution seems to be that I create a separate SSID for the access point clo...

arlo by Community Member
  • 1231 Views
  • 5 replies
  • 1 kudos

Floodlight On

How does one turn on the floodlight at night so it doesn't shut off after 30 seconds? Are there different modes?

Belgaron by Community Member
  • 899 Views
  • 4 replies
  • 0 kudos

Internet Connection

I just switched from one internet provider to another. My former internet is still connected at my house but I want to switch my cameras to the new internet router. Where do I go on my device settings to do that?

Jennifer1 by Community Member
  • 840 Views
  • 3 replies
  • 0 kudos

Can I set Flood Light brightness set for on vs motion?

Just installed the Nest Cam with floodlight. See both the light and the camera as separate items in Google Home. I have set the flood light timer to 1 minute and high motion sensitivity. My question is can I set the light to 30% brightness (when it t...

Mduvee by Community Member
  • 3756 Views
  • 11 replies
  • 2 kudos

Google Nest doorbell peeling off

My google nest doorbell is peeling off. I see that lots of people are experiencing the same problem. My doorbell is not 1 year old so it is under warranty.While contacting for replacement, google is giving me Refurbished Replacement. I told them that...

zattack by Community Member
  • 630 Views
  • 1 replies
  • 0 kudos

Cant add device

When I go to the nest app to add a device, I scan the qr code. It tells me I need to use Google home to install. I go to the Google home app click add device and select doorbell. It then tells me I need to set it up using the nest app.....

Ps24jeff by Community Member
  • 1052 Views
  • 3 replies
  • 0 kudos
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