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Nest Floodlight Camera not reconnecting

Yekim
Community Member

We have had the nest Floodlight cameras since it was released to replace our old Ring Floodlights. One in the backyard and one up front and never have any connectivity issues. When we have a brown out or the WiFi goes down for less then 2 minutes I am seeing both those camera are not reconnecting and I have had to factory reset and reconnect to our home. Anyone else have this issue? I know it's not a WiFi issues never have any issues with any other devices and we also have the new Google Cam in the front porch on battery and never had an issue with that device no reconnecting. Not sure if it's an issue with both units?

4 REPLIES 4

benshepley
Community Member

I'm always having similar issues. Good job you know the QR code!  Are you using Nest WiFI too?

Yekim
Community Member

Yes, luckily I kept all QR codes in a notebook! Yes I am also using Nest WiFi! I was looking up some troubleshooting and found the 5 second reset actually worked this time instead of factory resetting but it's weird I'm only having this issue with the floodlights and not the battery cam.

benshepley
Community Member

I have with Outdoor IQ camera. Do you see same in Home app and Nest app 

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie