10-23-2021 12:19 PM
Maybe it would be appropriate to place on webpage that this is NOT for soffit installation. I’ve bought two cameras now that I can’t use because that was NOT specified on the floodlight homepage. Very disappointing. I have many nest products and was looking forward to this one, but what a let down. Maybe, google should come up with an adapter that can install to soffit base plate in order to use this setup. I will be looking to send these back, unfortunately
10-28-2021 10:52 AM
Sorry that the cameras you purchased don't work with your situation. You are correct, the cameras are not designed to mount to a soffit, due to the way a soffit would block some of the camera's functionality. As this is a use case for others, we have seen this suggestion come through and we do pass that along to our internal teams. Hopefully in the future the cameras will have a version that works with your setup needs. If you need anything else, please feel free to reach out and start a new discussion thread.