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Cameras and Doorbells

Forum Posts

Resolved! Nest Doorbell is wired but displaying battery level?

Hello - I just recently moved into a new home and installed a Google Nest doorbell. I wired it and everything was working perfectly fine. While getting familiar with some of the settings, it displayed the "infinity" symbol letting me know it was wire...

Bonesone4 by Community Member
  • 206 Views
  • 5 replies
  • 1 kudos

Nest Aware Trial Not Showing History more than 3 hours

Hi. I signed up for Nest Aware trial and subsequently signed up fir the plan. I have never been able to view videos I have previously watched that are more than 3 hours old. Also looking at history it is inconsistent. For example I have 6 events in t...

Bippy by Community Member
  • 72 Views
  • 1 replies
  • 0 kudos

Resolved! "Can't connect to assisting device"

I purchased the Google Nest Cam 2 Pack. Installed the first one in the Google Home app with no problems whatsoever, went to go install the second one and was met with the "Can't connect to assisting device" error. Doesn't matter what I do, I cannot g...

Ardovini21 by Community Member
  • 5616 Views
  • 57 replies
  • 6 kudos

Nest recording people but not notifying me

Before I signed up for Nest Aware, I never had a problem being notified when a package was delivered. Now that I'm paying for longer hold times on the videos, I am not getting notifications. I have the video, the camera worked, but I didn't get notif...

julieG by Community Member
  • 124 Views
  • 5 replies
  • 0 kudos

Multiple clips/videos for a long event?

Hi-I am using a series of Nest Cams (battery) and receive event-based alerts as expected most of the time. I am trying to figure out how often recording is triggered for the same event, for instance if a person moves in front of the camera for 10 min...

jbbinz by Community Member
  • 56 Views
  • 1 replies
  • 0 kudos

PC has lost connections to all cameras

Nest works well on my I-phone. However, I signed out of my Gmail account on the PC and signed in again - and PC has now lost all cameras, recordings etc. It only offers me the chance to reload all cameras and locations again - when it's all working f...

Frankwdt by Community Member
  • 55 Views
  • 3 replies
  • 0 kudos

And my doorbell has started peeling too

And I am another victim to the poor manufacturing of the Nest Hello doorbell.My doorbell is under a porch, covered from the rain and no direct sunlight but after 3 years I am now a victim of the peel.Reached out to Google support and they have said n...

Sunpreet by Community Member
  • 143 Views
  • 3 replies
  • 0 kudos

Resolved! Nest not giving me 24/7 video anymore?

Paying for ‘nest aware’ no longer records video 24/7 just gives me “events” when it actually recognizes something happening in an activity zone? Since google took over nest the thing works sporadic at best. What good is that??? I think it’s time to c...

Jason365 by Community Member
  • 198 Views
  • 5 replies
  • 1 kudos

Recording

Hi, I don't have a nest aware subscription, is it possible to record an event after it happened or send a copy ?

Ironbank by Community Member
  • 87 Views
  • 3 replies
  • 0 kudos

My Nest Doorbell keep on disconnect

I can install the door bell. I can view the camera of the door bell. But after a few seconds. The home app shows the door bell need to install again. And I have to uninstalll and do it again and again. Just cannot use it.

David720 by Community Member
  • 75 Views
  • 3 replies
  • 0 kudos