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Nest Google doorbell

Linziloo
Community Member

Hi recently bought a nest doorbell battery it worked at the start but then stopped working and now and now is not connecting to my Wi-Fi and doesn't recognise the Wi-Fi as it was the same Wi-Fi as before can anyone please help

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hello, I'm an end user like you.  For this problem I think your best approach is to speak on the phone with an actual Google Tech that can help you trouble shoot.  The way to do this is to open a support ticket and click the PHONE CALL option when it comes up.   Here is the link to get started....

https://support.google.com/googlenest/gethelp

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — did you get a chance to speak to our support team as shared by EmptyNester? If so, how did it go? Let me know if you need your help.

 

I appreciate your help, EmptyNester.
 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi Linziloo

 

How's it going? Still need our help?

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Best,

J