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Nest Hello Chime Connector help

Aaronk77
Community Member

I have the Hello installed up front and it was straightforward. When I try and install the Chime Connector, I’m confused because my wiring is different from most I’ve seen. Any idea where I should be connecting the Chime Connector? Thanks!

9C161B7F-EABE-4C3A-9FF4-88CE8144A9C2.jpeg

wires?

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Aaronk77 

It looks like the chime in the photo has simply been bypassed.  Was that chime even working before you installed your Nest Hello Doorbell?

Yes it worked a while ago, but then we had Vivint install their smart home setup. I assume they bypassed it with their setup. We’ve just gotten rid of their hardware so I’m setting up the Hello. I’m not sure how to setup the Chime Connector to get it to chime in the house. 

@Aaronk77 

You could connect the red wire to the Trans connector and the white wire to the Front connector.  (I'm assuming you have only one doorbell, and so I don't think it really makes a difference which wire is which.). Then you could use one of the wiring diagrams posted in this forum: 

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Wiring-diagram/m-p/24455

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @MplsCustomer. I wanted to check if you still need help with this.

 

You can check this diagram for the standard Nest Doorbell(wired) setup:

 


Thanks,
Steve

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie