Nest Hello Delaminating

[Roddylarge]

I have had my Nest hello installed now for over a year and it works flawlessly. 
I do however have a problem with the plastic coating, peeling off. It looks like it is delaminating. 

To have a premium product like this degrade is very disappointing. Has anyone else encountered this issue, or did I unfortunately get one from a bad batch. 

I wonder is there any resolution to this?

[Roddylarge]

 

[Brad]

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

Please let me know if you need any further assistance!

Best Regards,

Brad.

[Brad · Accepted solution]

Hey there,

Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 3-3535000031697 

Please note: once I have submitted your replacement request, I will be locking this post.

Best Regards,

Brad.

[JRSoares]

Same problem with my Hello, its delaminating . Although it’s working perfectly, it looks terrible, very disappointed with Google quality on this device .  😞