02-10-2022 05:20 PM
I originally made this post (link below) to this forum. I was told fill out a support form with more information and that I would receive a case number. I filled out the form but have not received any confirmation that the form was received or a case number.
@Brad can you assist?
02-11-2022 06:24 PM
Hey Emm428,
Sorry about the delay and for the lack of response on your previous post.
I've got your form and I'm checking on it now. Please hang in there — I'll get back to you as soon as I have an update.
Best,
Melba
02-15-2022 04:42 AM
Hi emm428,
Since we're already working on your case via email, I'll go ahead and close this thread now. Feel free to reach out again in the future should there be something that you need help with again.
Cheers,
Melba
02-16-2022 08:24 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.