Nest Hello Doorbell Cracked

[Jnopal]

Doorbell cracked. Haven’t had it that long. Can I get a replacement ??

[Brad]

Hey there,

Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience. 

Best Regards,

Brad

[Brad]

Hey there,

Just checking in to see if you have had the time to fill out that form? Please let me know!

Best regards,

Brad

[janthadeus]

Hi folks,

Thanks for your help here, Brad.

We haven't received your form. Were you able to fill it out? Do you still need help?

Thanks,

JT 

[janthadeus]

Hi Jnopal,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Regards, 
JT

[Jnopal]

Update guys!!

i ended up calling customer support and let them know what happened. Long story short they sent me a replacement since it was under warranty. Thank you all ! 

[janthadeus]

Hi Jnopal,

Thanks for following up! Awesome, sounds good! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best regards,

JT