10-24-2022 06:18 AM
As you can see from the image below my Hello doorbell is peeling and I would like to request a replacement. From reviewing other posts on the forum it looks like @Brad has been able to help most folks that are reporting this problem so I am hoping he can help me as well. TIA
10-24-2022 08:11 AM
Hey there,
Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience.
Best regards,
Brad
10-27-2022 10:13 AM
Thank you for filling out the support form! As support will now be in contact with you further, we'll be keeping this thread open for a little longer for follow-up questions or concerns.
Best regards,
Brad
10-28-2022 10:16 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad