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Nest Hello Is Peeling

Community Member

I just noticed that my Google Nest Hello is also peeling and found this previous thread. It looks like it's closed so I'm not able to reply to existing comments.

Similar to another user when I first say this I thought I didn't take all the film off the device. However that is not the case.

My Nest Hello is under a covered porch so it should not be peeling. Similar to the other results I would like to request a replacement. I have lots of Google Home devices (Hellos, Thermostats, Secure, Cameras, Hub Max, etc) and would like my system to continue operating as intended.




Community Member

Just wait until it cuts you and looks like this. There is clearly a problem but google doesn't care. I'm reaching out to NY state attorney general's office. It's a lawsuit waiting to happen. 


Community Specialist
Community Specialist

Hi folks,

Oh no! Let’s check this out — could you fill out this form and let me know once you’re done?

Looking forward to your response.




Community Specialist
Community Specialist

Hi folks, 

We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.


Thanks for your help, JT. 


All the best,