Nest Hello Stolen

[MMil]

My Nest Hello Door Bell was stolen. I just received an email yesterday that it was removed from my account.  I’m assuming this person is trying to use it. Any way I can have the serial number shut off so it can’t be used?

sn:  ###############

Also the wall plate was damaged.  How do I go about getting a new one? 

[pereztzum]

Hi there!

I'm sorry to hear about your situation. Unfortunately this is just a help forum and we're limited in the answers we can provide. However, you can get a hold of our support team by filling out this form and they can take a deeper look at your specific situation.
 

Please make sure you leave your Community Thread and Community Username..

Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

While you wait for a response of my team please check What to do if your Nest cam or doorbell is stolen.

Here is all the information you need to gather for better assistance.

Best regards,

Brandon.

[pereztzum]

Hello again, we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!