Hello,
We installed a Nest Hello when we built our new home, approximately two years ago. I have not been able to locate my receipt, but we did sign up for Nest Aware Plus when the doorbell was installed. We also have two of the Gen 3 learning thermostats and a Google Home Mini. We recently purchased two Nest Hello doorbells for our children. After we installed my son's doorbell, I noticed that his camera was more clear than ours, so when I came home, I decided to wipe it off with a microfiber cloth. It was at that time that I noticed that the exterior is peeling off. It's mainly around the perimeter, but looks bad and may be interfering with the camera. I checked online and found that lots of people have this same problem. I don't want this to happen to the doorbells we just purchased for our children and am considering returning those to avoid future problems. I first wanted to see if someone could help. There was someone named Brad online who appears to have helped others. Thank you very much. My name is Lloyd Bales
