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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 222 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15963 Views
  • 0 replies
  • 6 kudos

Replacement doorbell

I bought and installed a google wired doorbell, 2nd generation, for my father who is 93 yrs old. Tried to install it on August 13th but it wouldn’t chime and google tech support said it was a defective chime puck and they would send me a replacement....

Battery Nest Doorbell Only Lasts 1 Week

I purchased my Battery Nest Doorbell exactly 30 days ago (and the battery lasted 30 days, which is perfect!), just charged it for the first time (took like 5 hours...) and when I put it back up on Saturday evening (around 5:00 PM) now it says I only ...

Nest Cam Offline due to empty battery

Hi, I have 4 outdoor Nest Cams in my house. One of them is not working, showing "Devise offline because of an empty battery" in my Google App. The Cam is plugged in and shows blue light. How is that possible to have a "empty battery" when it is plugg...

Google nest camera wired - connecting to hotel wifi overseas

Hii am overseas and trying to connect my google nest 2nd gen indoor camera to the hotel wifi. It finds the device and connects and then fails after finishing up. The error message just states it has failed and to turn my iPhone on and off airplane mo...

Awerj1 by • Community Member
  • 2041 Views
  • 7 replies
  • 0 kudos

Live video unavailable intermittently

When viewing the video feed in the app, the feed is black with a spinning wheel. It will turn on but then it always turns off. It does that intermittently every few seconds and I sometimes see a note that says camera unavailable or saving battery eve...

Smharari by • Community Member
  • 2011 Views
  • 9 replies
  • 1 kudos

Visitor annoucement Google Nest Doorbell

I have installed the Google Nest Doorbell for a year or so. It is a nice piece of technology. I don't have a ringer anymore. The visitor annoucements are done through the Google Mini and The Google Hub. On the same devices I listen to music on a low ...

mickeyr61 by • Community Member
  • 1209 Views
  • 5 replies
  • 2 kudos

Doorbell not connecting to the Home App

I've had a Nest Doorbell (Battery) for about 2 years. I love it!I recently updated my modem and needed to update my password. In trying to do so, I read a few articles (not in the Google Community) that suggested I delete the device from my Google Ho...

Miklassy by • Community Member
  • 55610 Views
  • 9 replies
  • 19 kudos

Nest Outdoor Cam 1st Gen not working

Hi all, I have an outdoor nest 1st gen camera that is no longer working. I have done the following…plugged nest can into power supply from another camera that is working (still no power)have used the not working cameras power supply on another camera...

Chefjay by • Community Member
  • 675 Views
  • 2 replies
  • 0 kudos
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