08-08-2024 09:04 AM
My nest hello doorbell seems to be working fine. 1, issue is the pink color of the pictures. 2, where do I go to see and view my video files? 3, can I change the video time duration?
08-09-2024 08:52 AM
I don't know why you're getting a pink color. Do you by any chance have "Night vision" turned on all the time?
Here are instructions for accessing video history: https://support.google.com/googlenest/answer/9208447. (You need a Nest Aware or Nest Aware Plus subscription.)
Here are instructions for video clips: https://support.google.com/googlenest/answer/9207572
There is no setting for changing the video time duration in the Google Nest app.
08-09-2024 05:24 PM
Over the years I have had my nest cameras have that PINK look to them. I have fixed them by fully removing the power for a minute and then letting the camera fully reboot. However one of my IQ cameras got stuck and would not self correct no matter what I did. I ended up buying a used one from eBay and all is good.