11-21-2022 10:28 AM
Hi,
Unfortunately, the plastic on the front cover of my Nest Hello also has started peeling away. Looking at the many posts about it in this forum, it seems to me it's a design issue with the product.
11-21-2022 10:31 AM
Hey there,
Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience.
Best regards,
Brad
11-24-2022 11:14 AM
Hi folks,
@amolenk we got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
I appreciate the help, Brad.
Thanks,
Emerson