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Nest Hello stopped working

PHOL
Community Member

So my Nest Hello went dead for no reason. The blue ring is still lightning up for a bit, but then the green light on top of the camera comes up for a milisecond and the blue ring and the green light gets cutoff.

Ofcourse, Nest couldn’t provide me with any help (quote: “buy a new one sir”) so I did some searching. Many of you already replied about the ifixit battery replacement. So, my good guess was that the internal battery of my Hello was dead. So I ordered a new battery, opened the ifixit website, replaced the battery and guess what, nothing happened. Still same issue.

 

So i did the most stupidest thing, I bought a new Nest Hello. **bleep**ing hate it but can’t live without it. 

Maybe next time, put a “best before” sticker on it, so then people know they can buy a new doorbell in 2/3 years. Pathetic. 

6 REPLIES 6

PHOL
Community Member

Ow and no. Factory reset or whatever doesn’t do anything. 

Putrid
Community Member

Can you link a Nest Hello battery replacement?

Putrid
Community Member

Also, I wonder why the internal power supply replacement didn't work?

PHOL
Community Member

PHOL
Community Member

And did I mention it’s peeling like crazy as well.  The quality of this thing is so bad. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.