09-20-2022 09:53 AM
I use a Nest Hub Max as an indoor camera. It has been working perfectly fine. All of the sudden (the last 24 hours), the camera audio is stuttering/buggy to the point it makes the audio almost not understandable. It is like this through the Nest App. If I log on to my computer, open up the website, and stream the camera, the audio is fine.
When trying to trouble shoot, I can't even access the mobile browser nest hub because it says my browser is not compatible with streaming the video/audio, which is INSANE because I use Google Chrome as a browser.
Anybody have this experience, it is extremely annoying. Ever since the big update where they removed full IFTTT functionality my smart home experience with Google has been sub par at best. If they do not come up with solutions quick, I will be forced to explore other smart home options.
09-23-2022 12:57 PM
How am I still having this problem with no solutions. this is getting silly.
09-29-2022 11:54 AM
Hey Sagomezjr,
Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
10-05-2022 11:25 AM
Hey Sagomezjr,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
10-06-2022 11:04 AM
Hey Sagomezjr,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake