Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
New Nest Doorbell issues
Hi, we’ve just installed our new nest doorbell battery version. It’s connected to wifi ok and detects people and animals as they appear. We get a notification, click on it and can see and hear the person at the door. What we cannot do is speak to the...
Adding People activity
For my doorbell camera it gives me the option to add in the activity to add people.my outdoor camera does not allow to add people so it just shows me motion and sound but it’s not picking up when a person is detected. What can I do to?
Replacement wall plate adapter for wire
I've recently moved and am unable to find the wall plate adapters for my cameras. How would I obtain replacements?
Nest camera reinstallation
HiI changed my modem and wifi password and couldn't get my cameras linked, so I followed advice I found online and deleted the lot, now I can't reinstall. Has anyone else experienced this?
Resolved! Where can I purchase a mounting magnet (the white concave part) for a Nest Cam Outdoor?
I'm looking to purchase the white, rounded, concave mounting magnet that adheres to the Nest Outdoor Cam (wired). I CANNOT find it anywhere. I've checked Target, Walmart, Amazon, eBay... nothing. I called Google support, and they simply told me to lo...
Resolved! video beyond existing subscription
Hi All,I'm fairly sure this is not possible, but can I get video beyond my current 5 day subscription, i.e. i'm looking for something that happed in my backyard 10 to 14 days ago. I've seen elsewhere here that no subscription = no video but given tha...
Nest Hello Doorbell (Wired) + Nest Cam (Indoor Wired 2nd Gen) + Nest App + Google Home App
Hi all, I just set up a few cameras and I'm frustrated with disconnect between Nest camera products - I just want to use one app on my iPhone and also view my video feeds on my MacBook Pro - perhaps I'm missing something, here's my specific issues:Ne...
How do I set up notifications in Google Home app for my Nest camera?
How do I set up notifications for activity alerts from my nest cameras in the Google Home app? I have them set up in the nest app but now I have purchased another camera that can only be connected to the Google Home app. I don’t know how to set up al...
New Google Nest cams don’t connect to Nest app?
I just purchased my eighth nest camera which is a Google nest outdoor camera with battery that I will use power cord with. When I scanned the code it directed me to download a Google Home app. All previous cameras could connect to the Nest app. is th...
Wired Nest Cams need integration with Nest App, web access
I'm so frustrated and disappointed that my new, state-of-the-art Nest Cam has fewer features and less usefulness than it's predecessors. I sit at my desk most of the day, so having web access to my Nest Cam feeds is a CRITICAL feature for me. Further...
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