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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13614 Views
  • 0 replies
  • 5 kudos

Nest Cams on at night, off in day unless we're out

I've read a few posts by people wanting to override Home/Away or to automate the cameras on/off.Most cameras do not have this function. Nest, same with Logitech on iOS/Apple Home, are either on or off and Home Away assist is the closest you can get t...

Missing Doorbell Chime Connector

I received a wired doorbell from someone who replaced their whole security system. Unfortunately they did not give me the chime connector. How do I get a replacement? Bruce

Outdoor cam

How do I share a bear event from my history ?  

TM7 by • Community Member
  • 588 Views
  • 3 replies
  • 0 kudos

Get doorbell to ring longer

I've just installed a Nest doorbell and have added it to the house which has a google nest hub max.It announces visitors when someone rings, however is there a way I can get it to ring on the hub for longer than just 1 quick sound ? I would like it t...

Chimstah by • Community Member
  • 693 Views
  • 3 replies
  • 0 kudos

Familiar face detection is still misidentifying my kids.

I have seen many people complain about this issue and the threads are closed stating feedback has been provided but it continues to be an issue at least 7 months since the earliest post I saw and I didn't try to find the earliest occurrence. We need ...

Townsend by • Community Member
  • 2054 Views
  • 6 replies
  • 3 kudos

Warranty?

I've had my Nest doorbell (battery) for about 7 months now. Over the last few weeks I've had to charge it more frequently. 2 days ago it stopped charging- not white light indicator. Outlet works, double checked that and the wire. I think this needs w...

Dfredri2 by • Community Member
  • 729 Views
  • 4 replies
  • 0 kudos

Camera connection

I have 3 cameras, a doorbell and thermostat all hooked up to my house. I lost power a couple weeks ago and everything reconnected except one camera when the power came back on. I removed the camera from my account and tried scanning the QR code to re...

espackfan by • Community Member
  • 575 Views
  • 3 replies
  • 0 kudos

Legacy Nest App Version 5.69.0.3

What is in this update? I am not going to download unless I know what was "updated" since every update I've seen since Google bought Nest has shown NO improvement to the app whatsoever, only worsening. Again the release notes just say "bug fixes and ...

Nest wired doorbell

Help when someone rings the doorbell I get a notification on my phone but my husband doesn’t even though he’s in the google home as a manager. All settings are the same as mine only thing different is in the nest settings says his phone location off,...

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