Google Nest Community

Camera not working

Can't add new camera to google home

Hi,I can't add second/third cameras to our google home security system via my iphone.a- Existing wireless camera works fine.b- New indoor cable camera receives the below error.c- New wireless camera receives the same error.We get the message "Connect...

Nest Cam Outdoor Magnet

Hi Brad and CommunityWe purchased a Nest Outdoor Cam Wired back in late 2020 for our first house/condo.Yeasterday a contractor for the community came by to look at our gutters (not at our request) and knock/loose the magnetic mount for the camera.Now...

Does anyone get Doorbell (battery) to work in unsupported countries?

Hi, I purchase a Doorbell (Battery) from Amazon without checking the supported countries. In the past, I have ordered and used Pixel phones and Home Mini without any issues (of course, no warranty) without problem, although where I lived in (Hong Kon...

Nest Doorbell Battery Backplate

I need a new metal backplate I have an issue with mine, and the doorbell won't work without one. Is there a way to order or obtain a new backplate?

Nest Doorbell Pushing Notifications When Setting Set to Off (Motion, Sound)

Nest Doorbell is sending "motion" notifications when setting is set to "off". A nearby waving flag and street traffic in the range of the camera is sending these notifications dozens of times a day. This has been occurring since the doorbell was inst...

Nest cam won’t connect to Home app

Nest cams set up & worked fine x 1 month. Went offline when router got unplugged and now will not reinstall. All cameras are down ,have been plugged in & have been reset, app deleted & reinstalled several times. I get past scan QR code, then at last ...

Nest Doorbell Battery - Wiring won't work

Hi there,I recently bought a Nest Doorbell (batterry) since the fact that I could wire it to my existing chime was kind appealing.The problem is: It doesn't work. When I wire the two cables of the old doorbell to the new one I got three problems:1. T...

Any updates on a new wired doorbell?

Have there been any recent updates about a new Google wired doorbell? There are old articles stating an August 2022 launch but I have seen nothing recent.I had purchased a battery doorbell but after reading problems with extreme drainage even when wi...

External IR illuminator for nest outdoor cam

Hi,the IR lights of my Nest Cam are not working. The support cannot help me anymore. I have a small and cheap IR flashlight. It can illuminate the scene a little bit but not enough. It has just one IR diode. I thought I will buy me an external IR ill...