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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2329 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18546 Views
  • 0 replies
  • 7 kudos

Notifications for familiar faces

Not being able to turn off notifications if Nest camera detects familiar face is incredibly frustrating. Only bought the cameras today but considering returning them for a refund simply because of the frustration this will cause. Surely google needs ...

JdubGC by • Community Member
  • 1560 Views
  • 7 replies
  • 3 kudos

Camera limit?

Apparently there is a 10 camera limit....but I have 13 registered in the same home and all are working just fine. I was looking to add 2 more outdoor ones but not sure if it will stop me from adding.

Renosmusic by • Community Member
  • 3087 Views
  • 11 replies
  • 1 kudos

GJQ9T will not connect - says installed on another account

I'm having the same issue as a previous thread. Connected to the nest camera after purchasing. Worked fine. Then moved from my parents home back to my own and tried to work the camera and unable to do so.Went online and followed instructions to delet...

goyaln by • Community Member
  • 1374 Views
  • 6 replies
  • 0 kudos

Next Cam Outdoors batteries died

I've had my 2 Nest Cams less than a year. Went through one Chicago winter. Sits at the top of the garage looking north and south. Just after winter, both camera's indicated the batteries were very low and at 7% they both went off. I tried to charge t...

Dmajor by • Community Member
  • 894 Views
  • 4 replies
  • 0 kudos

Nest IQ outdoor will not factory reset

The camera when it is plugged in will flash blue for only one time then fades to off. I hold the reset button in and nothing happens. If I hold reset before the blue light goes off it makes it go off. It was working fine is there something I can fix ...

Ahack90 by • Community Member
  • 898 Views
  • 3 replies
  • 0 kudos

Nest cam schedule

I'm disappointed that there isn't any scheduling option for the new nest cams. My house has just been broken into overnight whilst I was sleeping and I bought these cameras thinking they would be pretty straightforward to setup with a routine to turn...

Ateh by • Community Member
  • 1105 Views
  • 3 replies
  • 2 kudos

Failed migration

I finally migrated my nest components to google home. Something went wrong. Learning thermostat is all that transferred. Hello nest wired doorbell/camera, temp sensor, and nest protect did not. The message given is 'being used by another account.' Bu...

itsre by • Community Member
  • 1069 Views
  • 5 replies
  • 2 kudos

Best camera shows online but app is offline

Hi,have best camera i door wired - used for a month in town and was quite happy - took it to country property and it worked for 24 hours and now shoes as offline in the app. Restarted device and moved closer to wifi - camera shows as online with gree...

Mintara by • Community Member
  • 1581 Views
  • 9 replies
  • 0 kudos
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