07-28-2022 01:14 PM
Help when someone rings the doorbell I get a notification on my phone but my husband doesn’t even though he’s in the google home as a manager. All settings are the same as mine only thing different is in the nest settings says his phone location off, how we change it tried all sorts? Tia
08-02-2022 05:34 PM
Hi Jolander46,
Thanks for reaching out! Let's get this sorted — a few questions:
Give these steps a try:
Make sure to check these settings after re-installing the app.
3. Sign in and turn all notification settings back on. If needed, double check if the Nest web app has the same settings.
Let me know how it goes.
Thanks,
JT
08-05-2022 05:54 PM - edited 08-08-2022 04:49 PM
Hey Jolander46,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, JT.
Thanks,
Archie
08-08-2022 04:49 PM
Hey Jolander46,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie