New Nest doorbell not notifying goolgle hub when it rings

[Redesignteam]

Hi - have installed a nest hello doorbell today. I am getting notifications on my phone when it rings but had hoped it would work with all my google devices such as the mini in my bedroom and the home hub in my kitchen. I have it working on one hub in our office but not on any others. Any ideas? Have followed all the advice online. 

[MplsCustomer]

@Redesignteam 

Are all of your Nest Hubs and Nest Minis in the same Google Nest "home" or "structure"?

[Brad]

Hey there,

I am terribly sorry to hear that you're having this issue with your Nest camera! I'm sure it's frustrating but I'm happy to look into this and see how we can help out. The first troubleshooting step that I'd recommend would be to Restart your device. By doing this, it should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad